Tag Archive: relationships

Authenticity = Social Capital

There’s no doubt that relationships are the cornerstone of a healthy business (especially for the independent worker). I believe that the strongest relationships are built upon the three-legged stool of trust, respect, and authenticity. Authenticity is the alignment of actions with values. Authenticity and transparency often go hand-in-hand, but not necessarily. Bernie Madoff was authentic: [...]

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These are not the clients you’re looking for…

Have you ever gotten to the end of your rope dealing with a particular customer?  This is the person that signs the agreement, then wants to change the terms.  She purchases your product, then asks why it doesn’t come with this feature or that feature.  He asks about every microscopic detail of your service package,  [...]

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